Contact Qmon Support
We read every message. Email us and we'll reply within 2 business days.
Email support
The fastest way to reach us is by email. A human on our team replies within 2 business days. For urgent app issues, include your device model, iOS version, and a brief description of what happened.
contact@qmon.appBilling & subscriptions
Qmon subscriptions are billed by Apple. To view, change, or cancel your plan, open Settings → [your name] → Subscriptions on your iPhone or iPad and tap Qmon. Your access continues until the end of the current billing period. If you need a refund, Apple handles those directly at reportaproblem.apple.com.
Account deletion
You can delete your Qmon account and all associated data from inside the app: open the Parent Dashboard, tap Settings, and choose Delete Account. If you've lost access to your account, email us from the address you used to sign up and we'll help.
Before you write in
Many questions are answered in our FAQ. You may also want to review our Privacy Policy or Terms of Service.
Qmon is operated by Creme Holdings LLC. For privacy-specific inquiries, including children's privacy requests and data-access rights, you can also email privacy@qmon.app.